Creatures Great & Small

Call now: (434) 973-4437

As an established pet care center in Charlottesville, VA, we pay close attention to the overall physical and emotional health of the animals to ensure they're a happy, healthy pet! Tours are welcomed, by appointment.

**Due to our specializing in high-anxiety pets and our increased grooming volume since Covid, we do need to schedule tours to ensure we have ample time to spend with you. Call (434) 973-4437 to schedule.

Check out our Instagram to see photos of our facility and what we do!
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Grooming

  • Experienced in all dogs & cats
  • Health, well-being of all animals imperative
  • No toxins used at any time
  • Hand stripping for ultimate coat on terriers
  • No cage drying for your pet's safety

Boarding & Daycare

  • Ideal for every breed from toy to giant
  • Rehabilitation & geriatric care
  • Special care of nervous & aggressive animals
  • Puppy preschool, day care
  • Basic obedience

Boarding & Daycare Rates and Information

Here at Creatures, we base the care on the individual pet's needs, not the weight of the pet.

Daycare

  • $25.00/day

Daycare is only offered Monday - Friday. Pets that attend Monday through Friday will be expected to pay for four days and will receive one day free.

Boarding Rates

Effective May 1, 2024 there are new boarding rates.

  • Dogs: $45/night
    • Unaltered: $50/night (includes Puppies)
    • Geriatric: $50/night (dogs aged 10+)1
  • Cats: $35/night
Additional Boarding Information

There will now be a special handling fee of $5/night for:

  • Any pet that requires specific handlers in the facility during their stay (to include biters, destructive pets and specific fear-based handling).
  • Food refrigeration or freezing, over three toys per pet, more than one bed or blanket per pet, medications or feedings in excess of twice a day, cooking, wound care, behavioral management or any form of hospice care.
  • 1: Geriatric dogs in excellent condition for their age may have this fee waived under discretion from management.

Half day charges for afternoon pickups still apply.

Further, If you are providing food for a long-term stay that requires refrigeration or freezing, we ask that you please consider storage abilities. Pets that stay with us over 2 weeks must be able to eat dry dog food or shipments need to be sent to our address while you are away. We do not have the ability to store 1 to 2 weeks of food in our refrigerators or freezers for multiple pets.

We are also going to start asking that your items come in pre-labeled. Also, effective May 1st, at drop off, you will be asked to initial your date of pickup. Should that date change without a phone call, there will be a $20 rescheduling fee. We understand that travel plans change, which is why all we ask is that you call us. Not calling and letting us know that you will not be picking, changes our staffing and supply needs.

Long-Term Boarding: Boarding periods of one week or greater must be paid in advance. Discounts for multiple pets and long-term stays may only be authorized by management. These are only given by request.

Holiday Policy

  • There is a three-night minimum. If the reservation is for the minimum and you pick up early, you will be charged for the three-night minimum.
  • There is a 72-hour cancellation policy. Any change of reservation, or cancellation requires 72-hours’ notice to allow us to fill your reservation. Failure to provide 72-hours’ notice, results in a 2-night penalty.
  • Reservations must be held with a Credit Card, which will be billed (the 2-day penalty) in the event of cancellation or reservation change within the 72-hour period prior to original reservation.

Holiday Blocks

Holiday Policies are in effect for the following time frames.

  • Easter Week
  • Memorial Day Weekend
  • Independence Day/July 4th Week
  • Labor Day Weekend
  • Thanksgiving Week
  • Christmas Week though New Year’s
    • Closed on Dec. 25 and Jan. 1

Public services are closed on the days of the listed Holdays.